Call me – mobile telephone blues

Call me--mobile telephone blues.

The development of mobile telephone communication technology and its availability on a worldwide scale has been widely recognised as a force for good. There have been, however, concerns about the possible harmful effects of prolonged exposure to this technology. Two articles in this issue investigate possible harmful effects of mobile telephone use. Seckin and colleagues investigate the possibl...

: telephone: : person: : sailboat: : whale: : okhand: ; or "Call me Ishmael" - How do you translate emoji?

We report on an exploratory analysis of Emoji Dick, a project that leverages crowdsourcing to translate Melville’s Moby Dick into emoji. This distinctive use of emoji removes textual context, and leads to a varying translation quality. In this paper, we use statistical word alignment and part-of-speech tagging to explore how people use emoji. Despite these simple methods, we observed difference...

Mobile telephone study underway.

Epidemiologists at the University of Leeds in the United Kingdom will study victims of brain tumors over the next 3 years to determine if the use of mobile phones has contributed to the victims cancers. At the same time, the researchers will study the use of mobile phones by an equal number of people without cancer. Epidemiologist Tricia McKinney, PhD, who will lead the study said, “The causes ...

Forecasting Arrivals to a Telephone Call Center

Accurate forecasting of call arrivals is critical for staffing and scheduling of a telephone call center. We develop methods for day-to-day and dynamic within-day forecasting of incoming call volumes. Our approach is to treat the intra-day call volume profiles as a highdimensional vector time series. We propose to first reduce the dimensionality by singular value decomposition of the matrix of ...

Predictive Dialing for Outbound Telephone Call Centers